公开(公告)号：US20220199088A1

公开(公告)日：2022-06-23

申请号：US17563742

申请日：2021-12-28

Applicant: Uber Technologies, Inc.

Inventor： Lawrence Benjamin Goldstein ,  Arjun Vora ,  Gokhan Tur ,  Manisha Mundhe ,  Xiaochao Yang

IPC: G10L15/26 ,  G10L15/22 ,  G06Q10/02 ,  G06Q50/30 ,  G06F3/16

Abstract: A network computer system for managing a network service (e.g., a transport service) can include a voice-assistant subsystem for generating dialogues and performing actions for service providers of the network service. The network computer system can receive, from a user device, a request for the network service. In response, the network computer system can identify a service provider and transmit an invitation to the provider device of the service provider. In response to the identification of the service provider for the request, the voice-assistant subsystem can trigger an audio voice prompt to be presented on the provider device and a listening period during which the provider device monitors for an audio input from the service provider. Based on the audio input captured by the provider device, the network computer system can determine an intent corresponding to whether the service provider accepts or declines the invitation.

公开(公告)号：US11244685B2

公开(公告)日：2022-02-08

申请号：US16560756

申请日：2019-09-04

Applicant: Uber Technologies, Inc.

Inventor： Lawrence Benjamin Goldstein ,  Arjun Vora ,  Gokhan Tur ,  Manisha Mundhe ,  Xiaochao Yang

IPC: G10L21/00 ,  G10L25/00 ,  G10L15/26 ,  G10L15/22 ,  G06Q10/02 ,  G06Q50/30 ,  G06F3/16

Abstract: A network computer system for managing a network service (e.g., a transport service) can include a voice-assistant subsystem for generating dialogues and performing actions for service providers of the network service. The network computer system can receive, from a user device, a request for the network service. In response, the network computer system can identify a service provider and transmit an invitation to the provider device of the service provider. In response to the identification of the service provider for the request, the voice-assistant subsystem can trigger an audio voice prompt to be presented on the provider device and a listening period during which the provider device monitors for an audio input from the service provider. Based on the audio input captured by the provider device, the network computer system can determine an intent corresponding to whether the service provider accepts or declines the invitation.

公开(公告)号：US20200075016A1

公开(公告)日：2020-03-05

申请号：US16560756

申请日：2019-09-04

Applicant: Uber Technologies, Inc.

Inventor： Lawrence Benjamin Goldstein ,  Arjun Vora ,  Gokhan Tur ,  Manisha Mundhe ,  Xiaochao Yang

IPC: G10L15/26 ,  G10L15/22 ,  G06F3/16 ,  G06Q10/02 ,  G06Q50/30

Abstract: A network computer system for managing a network service (e.g., a transport service) can include a voice-assistant subsystem for generating dialogues and performing actions for service providers of the network service. The network computer system can receive, from a user device, a request for the network service. In response, the network computer system can identify a service provider and transmit an invitation to the provider device of the service provider. In response to the identification of the service provider for the request, the voice-assistant subsystem can trigger an audio voice prompt to be presented on the provider device and a listening period during which the provider device monitors for an audio input from the service provider. Based on the audio input captured by the provider device, the network computer system can determine an intent corresponding to whether the service provider accepts or declines the invitation.