Invention Grant
- Patent Title: Metric for automatic assessment of conversational responses
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Application No.: US14726569Application Date: 2015-05-31
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Publication No.: US09967211B2Publication Date: 2018-05-08
- Inventor: Michel Galley , Alessandro Sordoni , Christopher John Brockett , Jianfeng Gao , William Brennan Dolan , Yangfeng Ji , Michael Auli , Margaret Ann Mitchell , Christopher Brian Quirk
- Applicant: MICROSOFT TECHNOLOGY LICENSING, LLC
- Applicant Address: US WA Redmond
- Assignee: Microsoft Technology Licensing, LLC
- Current Assignee: Microsoft Technology Licensing, LLC
- Current Assignee Address: US WA Redmond
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L12/58 ; G06F17/28

Abstract:
Examples are generally directed towards automatic assessment of machine generated conversational responses. Context-message-response n-tuples are extracted from at least one source of conversational data to generate a set of multi-reference responses. A response in the set of multi-reference responses includes it context-message data pair and rating. The rating indicates a quality of the response relative to the context-message data pair. A response assessment engine generates a metric score for a machine-generated response based on an assessment metric and the set of multi-reference responses. The metric score indicates a quality of the machine-generated conversational response relative to a user-generated message and a context of the user-generated message. A response generation system of a computing device, such as a digital assistant, is optimized and adjusted based on the metric score to improve the accuracy, quality, and relevance of responses output to the user.
Public/Granted literature
- US20160352657A1 METRIC FOR AUTOMATIC ASSESSMENT OF CONVERSATIONAL RESPONSES Public/Granted day:2016-12-01
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