Various embodiments relate generally to autonomous vehicles and associated mechanical, electrical and electronic hardware, computer software and systems, and wired and wireless network communications to provide an autonomous vehicle fleet as a service. In particular, a method may include receiving, from a user device, a ride request to transport a user to a destination from an origin location through an autonomous vehicle system service. Based on the origin location associated with the request, an autonomous vehicle system may be selected from a fleet of autonomous vehicles to execute the ride request. The fleet may be managed by the autonomous vehicle system service. The ride request may then be provided to the autonomous vehicle system, and information about the autonomous vehicle system may also be provided to the user device.