Invention Grant
- Patent Title: Managing electronic mail for an end-user that is unavailable
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Application No.: US13749789Application Date: 2013-01-25
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Publication No.: US09722956B2Publication Date: 2017-08-01
- Inventor: Sandro Piccinini , Stefano Sidoti
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Abdul-Samad A. Adediran; Isaac J. Gooshaw
- Main IPC: G06F15/17
- IPC: G06F15/17 ; H04L12/58

Abstract:
A first computer sends an electronic message transparently to a second computer of intended recipients of an electronic mail (e-mail), in response to the e-mail addresses of the intended recipients being entered, by a first end-user on the first computer, into a ‘To’ message header field of the e-mail. The second computer sends a Boolean value to the first computer, wherein one of the intended recipients is not available to respond to the e-mail. The first computer queries a repository to return to the first end-user contact information of backup contact entities to respond the e-mail for the intended recipients that are not available to respond to the e-mail. The first computer sends the e-mail to the backup contact entities that are available to respond to the e-mail. The first computer deletes the e-mail from each inbox of the backup contact entities that received but did not read the e-mail before the intended recipients read the e-mail.
Public/Granted literature
- US20140214969A1 MANAGING ELECTRONIC MAIL FOR AN END-USER THAT IS UNAVAILABLE Public/Granted day:2014-07-31
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