Invention Grant
- Patent Title: Detection of communication topic change
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Application No.: US15298304Application Date: 2016-10-20
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Publication No.: US09646251B2Publication Date: 2017-05-09
- Inventor: Anand B. Bhagwat , Amit P. Bohra , Manojkumar Pal , Abhishek Shrivastava , Swapnasarit Sahu
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Daniel R. Simek
- Main IPC: G06F3/0481
- IPC: G06F3/0481 ; G06N5/04 ; G06F17/27 ; G10L15/26 ; G06N99/00

Abstract:
A computer processor determines a first span of a communication, wherein a span includes content associated with one or more dialog statements. If the content of the first span contains one or more topic change indicators which are identified by at least one detector of a learning model, the computer processor, in response, generates scores for each of the one or more indicators. The computer processor aggregates scores of the one or more indicators of the first span, which may be weighted, to produce an aggregate score. The computer processor compares the aggregate score to a threshold value, wherein the threshold value is determined during training of the learning model, and the computer processor, in response to the aggregate score crossing the threshold value, determines a topic change has occurred within the first span.
Public/Granted literature
- US20170032261A1 DETECTION OF COMMUNICATION TOPIC CHANGE Public/Granted day:2017-02-02
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