A device may provide a baseline uplink audio signal and a baseline downlink audio signal to create a double talk communication for a user device. The device may receive an audio signal, transmitted by the user device, based on providing the baseline uplink audio signal and the baseline downlink audio signal. The device may determine a score based on the audio signal. The score may indicate an effectiveness of the user device with regard to processing audio associated with the double talk communication. The device may provide information that identifies the score to indicate the effectiveness of the user device with regard to processing audio associated with the double talk communication.