Invention Grant
- Patent Title: System and method of contact identification dissemination
- Patent Title (中): 接触识别传播的系统和方法
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Application No.: US15169047Application Date: 2016-05-31
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Publication No.: US09591115B2Publication Date: 2017-03-07
- Inventor: Kevin Elliott King
- Applicant: Interactive Intelligence Group, Inc.
- Applicant Address: US IN Indianapolis
- Assignee: Interactive Intelligence Group, Inc.
- Current Assignee: Interactive Intelligence Group, Inc.
- Current Assignee Address: US IN Indianapolis
- Main IPC: H04M1/56
- IPC: H04M1/56 ; H04M15/00 ; H04M1/2745 ; H04L29/08

Abstract:
A system and method are presented for contact identification dissemination among devices within a hybrid cloud distributed system. Information associated with a first party device is provided to a cloud managed telephony network appliance. The appliance communicates with a cloud application and is capable of communication with any other appliances which may be associated with a second party device, if that appliance is not already associated with the second party device. Information between the components in the system may be asynchronously updated in order to provide first party information and more granular matches.
Public/Granted literature
- US20160360017A1 SYSTEM AND METHOD OF CONTACT IDENTIFICATION DISSEMINATION Public/Granted day:2016-12-08
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