Invention Grant
- Patent Title: Unified context-aware content archive system
- Patent Title (中): 统一的上下文感知内容归档系统
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Application No.: US13957154Application Date: 2013-08-01
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Publication No.: US09589043B2Publication Date: 2017-03-07
- Inventor: John Onusko
- Applicant: Actiance, Inc.
- Applicant Address: US CA Redwood City
- Assignee: Actiance, Inc.
- Current Assignee: Actiance, Inc.
- Current Assignee Address: US CA Redwood City
- Agency: Kilpatrick Townsend & Stockton LLP
- Main IPC: G06F17/30
- IPC: G06F17/30 ; H04L29/06 ; G06Q10/10

Abstract:
A unified context-aware content archive system allows enterprises to manage, enforce, monitor, moderate, and review business records associated with a variety of communication modalities. The system may store an information infoset derived or inferred from one or more documents representing communications according to the variety of communication modalities as interaction transcripts. An interaction transcript represents interactions between participants through the documents rather than the documents themselves allowing for derivation or inference of communication events, chronologies, and mappings to be stored in a common data structure. In one aspect, events correlation is provided between participants of communications that can be established by general time series analysis for the purposes of extracting meaningful statistics and interaction contexts and other characteristics of data. In another aspect, chronological mappings are provided of conversations between an established start and end time frame.
Public/Granted literature
- US20150039565A1 UNIFIED CONTEXT-AWARE CONTENT ARCHIVE SYSTEM Public/Granted day:2015-02-05
Information query