A document management apparatus includes a reception unit, an operation information extraction unit, a memory, an executability determination unit, and an operation execution unit. The reception unit receives an operation request for an electronic document from an operator. The operation information extraction unit extracts operation information related to the operation request. The memory stores operation history information which is an accumulation of previous operation information which is operation information related to previous operation requests previously made for electronic documents. The executability determination unit reads the operation history information from the memory to determine whether or not an operation pertaining to the operation request is executable on the basis of the operation information and the operation history information. The operation execution unit executes the operation pertaining to the operation request in the case where the executability determination unit determines that the operation is executable.