Invention Grant
US09563914B2 Using head mountable displays to provide real-time assistance to employees in a retail environment
有权
使用可头戴式显示器为零售环境中的员工提供实时帮助
- Patent Title: Using head mountable displays to provide real-time assistance to employees in a retail environment
- Patent Title (中): 使用可头戴式显示器为零售环境中的员工提供实时帮助
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Application No.: US14253074Application Date: 2014-04-15
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Publication No.: US09563914B2Publication Date: 2017-02-07
- Inventor: Matthew A. Shreve , Michael C. Mongeon , Robert P. Loce
- Applicant: Xerox Corporation
- Applicant Address: US CT Norwalk
- Assignee: XEROX CORPORATION
- Current Assignee: XEROX CORPORATION
- Current Assignee Address: US CT Norwalk
- Agency: Fay Sharpe LLP
- Main IPC: G06Q30/00
- IPC: G06Q30/00 ; G06Q30/06 ; G06Q10/08 ; G06Q20/18 ; G06K9/00 ; G02B27/01

Abstract:
A system for delivering one of a good and service to a customer in a retail environment includes a computer located at an order station. The computer is configured to receive an order for the one good and service. The system includes a first image capture device in communication with the computer. The first image capture device captures a first image of a customer ordering the one good and service in response to the order being submitted. The system further includes a wearable computer peripheral device configured to acquire the first image from the first image capture device and electronically display the first image to a user tasked with delivering the one good and service while carrying the second wearable computer peripheral device. In this manner, an identity of the customer can be compared against the first image upon a delivery of the one good and service.
Public/Granted literature
- US20150294394A1 USING HEAD MOUNTABLE DISPLAYS TO PROVIDE REAL-TIME ASSISTANCE TO EMPLOYEES IN A RETAIL ENVIRONMENT Public/Granted day:2015-10-15
Information query