Invention Grant
- Patent Title: User experiences during call handovers on a hybrid telecommunications network
- Patent Title (中): 在混合电信网络呼叫切换期间的用户体验
-
Application No.: US14247020Application Date: 2014-04-07
-
Publication No.: US09363711B2Publication Date: 2016-06-07
- Inventor: Mansoor Jafry , Jason Nelson , Jeffrey Fong
- Applicant: Microsoft Corporation
- Applicant Address: US WA Redmond
- Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
- Current Assignee: MICROSOFT TECHNOLOGY LICENSING, LLC
- Current Assignee Address: US WA Redmond
- Agent Judy Yee; Micky Minhas
- Main IPC: H04W36/00
- IPC: H04W36/00 ; H04W36/14 ; H04M1/253 ; H04M1/725

Abstract:
A mobile device capable of connecting to a hybrid telecommunications network using different connection types is configured to implement various mitigations to audio disruptions that may occur during the performance of a call handover between connections. Negligible audio disruptions that do not impact the conversation between parties to the call are not mitigated at all, while relatively short audio disruptions are mitigated in a passive manner by playing background white noise or comfort sounds on the mobile device. Relatively longer duration disruptions are dealt with using more active mitigations in which audio tones are played and the mobile device's graphical user interface (GUI) is configured to indicate to the user that a handover is in progress. Audio disruptions which are irrecoverable are handled by disconnecting the call and providing options through the GUI to either call the other party back, send a message, or set a callback reminder.
Public/Granted literature
- US20150289168A1 USER EXPERIENCES DURING CALL HANDOVERS ON A HYBRID TELECOMMUNICATIONS NETWORK Public/Granted day:2015-10-08
Information query