Initiating document management in an enterprise network from outside of the network can challenge information technology (IT) specialists because many solutions require altering security of the enterprise network. In an embodiment, a method includes polling, from an automated agent in an agent-side network, a server in a cloud-side network for a request to access a document management resource of the agent-side network via an interface between the agent-side network and cloud-side network The method further includes, responsive to the polling, downloading the request via the interface between the agent-side network and the cloud-side network. The method additionally includes issuing the request to the document management resource to cause the document management resource to access a document stored on a device of the agent-side network and perform an operation associated with the request. The method, therefore, enables a user access to the document management resource from outside of an enterprise network.