Invention Grant
- Patent Title: Networked contact center user interface
- Patent Title (中): 网络联络中心用户界面
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Application No.: US12201573Application Date: 2008-08-29
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Publication No.: US08972885B2Publication Date: 2015-03-03
- Inventor: Mansour Salame , Richard Southwick , William James Fernandez , Robert Townsend
- Applicant: Mansour Salame , Richard Southwick , William James Fernandez , Robert Townsend
- Applicant Address: US CA San Jose
- Assignee: 8x8, Inc.
- Current Assignee: 8x8, Inc.
- Current Assignee Address: US CA San Jose
- Agency: Crawford Maunu PLLC
- Main IPC: G06F3/0481
- IPC: G06F3/0481 ; H04M3/51 ; H04M3/42
Abstract:
This document discusses, among other things, a system and methods for a networked contact center user interface. In an example embodiment, a user interface associated with a networked contact center includes a frame to present information in a selectable format. Based on a selection associated with the information, the frame is to present further information in an un-selectable format.
Public/Granted literature
- US20100058234A1 NETWORKED CONTACT CENTER USER INTERFACE Public/Granted day:2010-03-04
Information query
