Invention Grant
- Patent Title: Conversation mapping
- Patent Title (中): 对话映射
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Application No.: US12335033Application Date: 2008-12-15
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Publication No.: US08972506B2Publication Date: 2015-03-03
- Inventor: Kristopher T. Frazier , Brian F. Roberts , Heath Stallings
- Applicant: Kristopher T. Frazier , Brian F. Roberts , Heath Stallings
- Applicant Address: US NJ Basking Ridge
- Assignee: Verizon Patent and Licensing Inc.
- Current Assignee: Verizon Patent and Licensing Inc.
- Current Assignee Address: US NJ Basking Ridge
- Main IPC: G06F15/16
- IPC: G06F15/16 ; G06F17/30 ; G10L15/26

Abstract:
A method may include receiving communications associated with a communication session. The communication session may correspond to a telephone conversation, text-based conversation or a multimedia conversation. The method may also include identifying portions of the communication session and storing the identified portions. The method may further include receiving a request to retrieve information associated with the communication session and providing to a display, information associated with the identified portions.
Public/Granted literature
- US20100153106A1 CONVERSATION MAPPING Public/Granted day:2010-06-17
Information query