Invention Grant
US08972506B2 Conversation mapping 有权
对话映射

Conversation mapping
Abstract:
A method may include receiving communications associated with a communication session. The communication session may correspond to a telephone conversation, text-based conversation or a multimedia conversation. The method may also include identifying portions of the communication session and storing the identified portions. The method may further include receiving a request to retrieve information associated with the communication session and providing to a display, information associated with the identified portions.
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