Invention Grant
US08831208B2 System and method for optimizing call flows of a spoken dialog system
有权
用于优化语音对话系统的呼叫流的系统和方法
- Patent Title: System and method for optimizing call flows of a spoken dialog system
- Patent Title (中): 用于优化语音对话系统的呼叫流的系统和方法
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Application No.: US13242695Application Date: 2011-09-23
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Publication No.: US08831208B2Publication Date: 2014-09-09
- Inventor: David Suendermann , Jackson Liscombe , Jonathan Bloom , Grace Li , Roberto Pieraccini
- Applicant: David Suendermann , Jackson Liscombe , Jonathan Bloom , Grace Li , Roberto Pieraccini
- Applicant Address: US NJ Bridgewater
- Assignee: Synchronoss Technologies, Inc.
- Current Assignee: Synchronoss Technologies, Inc.
- Current Assignee Address: US NJ Bridgewater
- Agency: Frommer Lawrence & Haug LLP
- Agent William S. Frommer
- Main IPC: H04M3/00
- IPC: H04M3/00
Abstract:
A dialog manager for a spoken dialog system. A decision module selects a path from a plurality of alternative paths for a given call, wherein each path implements one of a plurality of strategies for a call flow. A weighting module weights the path selection decision and is connected to a probability estimator for estimating the probability value that a given one of the plurality of paths is the best-performing path.
Public/Granted literature
- US20130077767A1 SYSTEM AND METHOD FOR OPTIMIZING CALL FLOWS OF A SPOKEN DIALOG SYSTEM Public/Granted day:2013-03-28
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