In general, a two or more stage spam filtering system is used to filter spam in an e-mail system. One stage includes a global e-mail classifier that classifies e-mail as it enters the e-mail system. The parameters of the global e-mail classifier generally may be determined by the policies of e-mail system owner and generally are set to only classify as spam those e-mails that are likely to be considered spam by a significant number of users of the e-mail system. Another stage includes personal e-mail classifiers at the individual mailboxes of the e-mail system users. The parameters of the personal e-mail classifiers generally are set by the users through retraining, such that the personal e-mail classifiers are refined to track the subjective perceptions of their respective user as to what e-mails are spam e-mails.