Invention Grant
- Patent Title: Dispatching prioritized jobs at multiple locations to workers
- Patent Title (中): 将多个位置的优先工作分配给工人
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Application No.: US11616634Application Date: 2006-12-27
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Publication No.: US08799046B2Publication Date: 2014-08-05
- Inventor: Rina R. Schneur , Roger Lee Tobin , Raghavendran Sivaraman
- Applicant: Rina R. Schneur , Roger Lee Tobin , Raghavendran Sivaraman
- Applicant Address: US NJ Basking Ridge
- Assignee: Verizon Patent and Licensing Inc.
- Current Assignee: Verizon Patent and Licensing Inc.
- Current Assignee Address: US NJ Basking Ridge
- Main IPC: G06Q10/00
- IPC: G06Q10/00 ; G06Q10/06 ; G06Q10/10

Abstract:
A system, method and computer program product are provided for assigning prioritized jobs at multiple locations to workers with the objective of maximizing the number of higher priority jobs assigned, with secondary objectives of minimizing worker travel time between locations and of balancing workload across workers. In doing so, the system, method and computer program product consider job data including job location, skills required, time required and additional job constraints, as well as resource data including worker location, worker skills, worker time constraints and additional worker constraints. The system, method and computer program product also consider travel time between various pairs of job locations and worker locations in order to optimize work assignments while minimizing travel time.
Public/Granted literature
- US20080162242A1 Dispatching Prioritized Jobs At Multiple Locations To Workers Public/Granted day:2008-07-03
Information query