A method, apparatus, system and computer program product are provided for determining one or more current or future conditions regarding capacity and allocation of resources in an institution. The apparatus enables personnel to utilize predictive tools to identify in real-time or in the near future areas of capacity constraints within the institution. The apparatus includes a processor configured to analyze data which includes information associated with the institution. A portion of the data is generated in real-time during an actual time in which events occur. The processor is capable of using at least a portion of the data to identify current conditions or generate one or more predictions regarding conditions to occur in the future that are associated with resources and capacity of the institution. Also, the processor is capable of analyzing results of the predictions and allocating resources of the institution on the basis of the predicted results.