A system and method for remotely controlling a passenger conveyor is disclosed. The system and method may include capturing an image of a passenger conveyor and a status changing object with a camera, sending an initiate command from a remote control center to the status changing object, calculating a time delay based on a time the initiate command is sent from the remote control center to a time the image of the status changing object verifies that the status changing object is responding to the initiate command, confirming that no passengers are present on the passenger conveyor and initiating a limited time frame for remote control of the passenger conveyor based on the time delay calculated.