Invention Grant
- Patent Title: Computer self-support management
- Patent Title (中): 电脑自助管理
-
Application No.: US13137715Application Date: 2011-09-07
-
Publication No.: US08694369B2Publication Date: 2014-04-08
- Inventor: Gregory A. Burger , John M. Critz , Susan S. Giffin , Michael D. Graf , Rob Maclaurin , Brett P. Newell , Jason Sampson
- Applicant: Gregory A. Burger , John M. Critz , Susan S. Giffin , Michael D. Graf , Rob Maclaurin , Brett P. Newell , Jason Sampson
- Applicant Address: IE Dublin
- Assignee: Accenture Global Services Limited
- Current Assignee: Accenture Global Services Limited
- Current Assignee Address: IE Dublin
- Agency: Finnegan, Henderson, Farabow, Garrett & Dunner, LLP
- Main IPC: G06Q30/00
- IPC: G06Q30/00
Abstract:
A computer based technique for providing a list of selectable computer solutions in a self-support environment. The technique includes sending a computer solution to the client computer in response to a request from the client computer for the computer solution from the list. The computer solution includes at least an automated solution.
Public/Granted literature
- US20120004974A1 Computer self-support management Public/Granted day:2012-01-05
Information query
