Invention Grant
- Patent Title: System and method of providing an automated data-collection in spoken dialog systems
-
Application No.: US13476150Application Date: 2012-05-21
-
Publication No.: US08694324B2Publication Date: 2014-04-08
- Inventor: Giuseppe Di Fabbrizio , Dilek Z. Hakkani-Tur , Mazin G. Rahim , Bernard S. Renger , Gokhan Tur
- Applicant: Giuseppe Di Fabbrizio , Dilek Z. Hakkani-Tur , Mazin G. Rahim , Bernard S. Renger , Gokhan Tur
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property II, L.P.
- Current Assignee: AT&T Intellectual Property II, L.P.
- Current Assignee Address: US GA Atlanta
- Main IPC: G10L21/00
- IPC: G10L21/00 ; G10L19/00 ; G06F17/27

Abstract:
The invention relates to a system and method for gathering data for use in a spoken dialog system. An aspect of the invention is generally referred to as an automated hidden human that performs data collection automatically at the beginning of a conversation with a user in a spoken dialog system. The method comprises presenting an initial prompt to a user, recognizing a received user utterance using an automatic speech recognition engine and classifying the recognized user utterance using a spoken language understanding module. If the recognized user utterance is not understood or classifiable to a predetermined acceptance threshold, then the method re-prompts the user. If the recognized user utterance is not classifiable to a predetermined rejection threshold, then the method transfers the user to a human as this may imply a task-specific utterance. The received and classified user utterance is then used for training the spoken dialog system.
Public/Granted literature
- US20120232898A1 SYSTEM AND METHOD OF PROVIDING AN AUTOMATED DATA-COLLECTION IN SPOKEN DIALOG SYSTEMS Public/Granted day:2012-09-13
Information query