A telepresence system, a telepresence method, and a video collection device are disclosed. The telepresence system includes a video collection device, a video display device, an audio collection device, an audio player, and an audio and video communication device. The audio and video communication device transmits videos collected by the video collection device on a local end and audios collected by the audio collection device on the local end to a remote end through a network; the video display device and the audio player on the remote end play the images and audios respectively; and the video collection device is a panoramic camera. The technical solution under the present invention overcomes the poor effect of panoramic presence in the existing telepresence system, and improves the telepresence system in terms of depth presence, seamless display and eye contact.