Invention Grant
- Patent Title: UPD-based soft phone state monitoring for CTI applications
- Patent Title (中): 用于CTI应用的基于UPD的软电话状态监控
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Application No.: US13629139Application Date: 2012-09-27
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Publication No.: US08687500B2Publication Date: 2014-04-01
- Inventor: Peeyush Jaiswal , Naveen Narayan
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent John Pivnichny; Nicholas L. Cadmus
- Main IPC: H04L12/26
- IPC: H04L12/26
Abstract:
A supervisor computer directly communicates, via User Datagram Protocol (UDP) packets, with a call control application software in a soft phone. The UDP packets provide real-time information, from a desktop of the soft phone, describing call activity and usage status of the soft phone. The supervisor computer is able to remotely control usage of the soft phone according to information provided by the UDP packets.
Public/Granted literature
- US20130044606A1 UPD-BASED SOFT PHONE STATE MONITORING FOR CTI APPLICATIONS Public/Granted day:2013-02-21
Information query
