According to one embodiment, a server apparatus includes a storage unit, a transfer unit, and a management unit. The storage unit stores user identification information and an extension condition with information indicating a print job. If the transfer unit receives an inquiry of a print job including user information from an image forming apparatus, the transfer unit transfers the print job corresponding to the user information included in the inquiry to the image forming apparatus as the inquiry sending source from among the print jobs stored in the storage unit. The management unit deletes a print job, to which an extension condition was added, from among the print jobs stored in the storage unit after the elapse time from the print job receiving time point exceeds the preservation period and the extension condition is then further exceeded.