Invention Grant
- Patent Title: Semantic clustering and conversational agents
- Patent Title (中): 语义聚类和对话代理
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Application No.: US12748133Application Date: 2010-03-26
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Publication No.: US08676565B2Publication Date: 2014-03-18
- Inventor: Jean-Marie Henri Daniel Larcheveque , Elizabeth Ireland Powers , Freya Kate Recksiek , Dan Teodosiu
- Applicant: Jean-Marie Henri Daniel Larcheveque , Elizabeth Ireland Powers , Freya Kate Recksiek , Dan Teodosiu
- Applicant Address: FR Paris
- Assignee: VIRTUOZ SA
- Current Assignee: VIRTUOZ SA
- Current Assignee Address: FR Paris
- Agency: Hamilton, Brook, Smith & Reynolds, P.C.
- Main IPC: G06F17/27
- IPC: G06F17/27 ; G06F17/20 ; G06F17/21

Abstract:
Semantic clustering techniques are described. In various implementations, a conversational agent is configured to perform semantic clustering of a corpus of user utterances. Semantic clustering may be used to provide a variety of functionality, such as to group a corpus of utterances into semantic clusters in which each cluster pertains to a similar topic. These clusters may then be leveraged to identify topics and assess their relative importance, as for example to prioritize topics whose handling by the conversation agent should be improved. A variety of utterances may be processed using these techniques, such as spoken words, textual descriptions entered via live chat, instant messaging, a website interface, email, SMS, a social network, a blogging or micro-blogging interface, and so on.
Public/Granted literature
- US20110238409A1 Semantic Clustering and Conversational Agents Public/Granted day:2011-09-29
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