Invention Grant
US08526577B2 System and method to access content from a speech-enabled automated system 有权
从启用语音的自动系统访问内容的系统和方法

System and method to access content from a speech-enabled automated system
Abstract:
A method of accessing content at a speech-enabled automated system is disclosed and comprises receiving a verbal input at an interactive voice response system. The interactive voice response system can include one or more table-driven state tables, in which action-objects are embedded. Further, the method can include retrieving content from an information store, wherein the content is associated with the verbal input. The information store is logically external to the interactive voice response system.
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