Invention Grant
- Patent Title: Conversational question generation system adapted for an insurance claim processing system
- Patent Title (中): 对话问题生成系统适用于保险索赔处理系统
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Application No.: US12036103Application Date: 2008-02-22
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Publication No.: US08478769B2Publication Date: 2013-07-02
- Inventor: Eugene Goldfarb
- Applicant: Eugene Goldfarb
- Applicant Address: IE Dublin
- Assignee: Accenture Global Services Limited
- Current Assignee: Accenture Global Services Limited
- Current Assignee Address: IE Dublin
- Agency: Brinks Hofer Gilson & Lione
- Main IPC: G06F17/30
- IPC: G06F17/30

Abstract:
A conversational question generation system dynamically generates conversational questions for insurance claim processing. The conversational question generation system includes various modules and graphical user interfaces that provide a streamlined mechanism for creating new conversational questions for insurance claim processing. The conversational question generation system may include various levels of usability that distinguish between a question programmer of the conversational question generation system and an insurance claim agent that uses the created conversational questions. In generating conversational questions, the conversational question generation system may include graphical user interfaces directed to the question details, the answer details, the question text, or other aspects of the conversational questions.
Public/Granted literature
- US20090216772A1 CONVERSATIONAL QUESTION GENERATION SYSTEM ADAPTED FOR AN INSURANCE CLAIM PROCESSING SYSTEM Public/Granted day:2009-08-27
Information query