Invention Grant
- Patent Title: Quality of records containing service data
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Application No.: US13551277Application Date: 2012-07-17
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Publication No.: US08478624B1Publication Date: 2013-07-02
- Inventor: John A. Bivens , Valentina Salapura , Maja Vukovic
- Applicant: John A. Bivens , Valentina Salapura , Maja Vukovic
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Yee & Associates, P.C.
- Agent Louis J. Percello
- Main IPC: G06Q10/10
- IPC: G06Q10/10

Abstract:
An embodiment of the invention, directed to assessing quality of recorded service data, comprises the step of receiving a record containing service data at a service record evaluator. The method further comprises selecting at least one information field of a plurality of information fields contained in the received record, and determining a numerical quality score for each selected information field. Each of the quality scores is used to compute a cumulative quality score for the record, and it is determined whether the cumulative quality score is no less than a minimum quality threshold.
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