A method of supporting a mid-call hand-off feature (22) is provided in a telecommunications network (40). The method includes: connecting a first call through a first switching facility (20) of the telecommunications network (40) such that a first party served by the first switching facility (20) and a second party are participating in the call; making a decision to invoke the mid-call hand-off feature (22); placing a second call from the first switching facility (20) to a designated telephone number; and, connecting the second party to the second call.