Invention Grant
- Patent Title: Automated communication escalation
- Patent Title (中): 自动通信升级
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Application No.: US13081807Application Date: 2011-04-07
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Publication No.: US08477914B1Publication Date: 2013-07-02
- Inventor: Dallas Stephen Clement , Douglas David Gravino , Michael Lee Poffenberger , Lalit Tulsidas Bhatia
- Applicant: Dallas Stephen Clement , Douglas David Gravino , Michael Lee Poffenberger , Lalit Tulsidas Bhatia
- Applicant Address: US GA Atlanta
- Assignee: Cox Communications, Inc.
- Current Assignee: Cox Communications, Inc.
- Current Assignee Address: US GA Atlanta
- Agency: Merchant & Gould
- Main IPC: H04M11/00
- IPC: H04M11/00

Abstract:
Allowing an initiating party to invoke automated communication attempts that continue and escalate and limit a targeted party's wireless device capabilities until satisfactory communication is established with the targeted party is provided. After a number of unsuccessful attempts at communicating with the targeted party, the initiating party may activate an automated escalating communication system that encourages the targeted party to eventually respond due to escalating communications automatically sent to the targeted party or his/her affiliates or due to limiting controls placed on the targeted party's communication device.
Information query