Invention Grant
- Patent Title: Data driven configuration of call management applications
- Patent Title (中): 数据驱动配置呼叫管理应用
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Application No.: US13324549Application Date: 2011-12-13
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Publication No.: US08447026B2Publication Date: 2013-05-21
- Inventor: Christopher E. Pearce
- Applicant: Christopher E. Pearce
- Applicant Address: US CA San Jose
- Assignee: Cisco Technology, Inc.
- Current Assignee: Cisco Technology, Inc.
- Current Assignee Address: US CA San Jose
- Agency: Baker Botts L.L.P.
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04M7/00

Abstract:
A call manager uses a call management application in conjunction with a live dial database to control routing of calls for managed devices. To generate the live dial database, the call management application accesses configured route patterns and enters these patterns into the live dial database. Upon identifying an expansion indicator in a configured route pattern, the call management application accesses dial plan data that includes multiple route pattern definitions that each define a pattern using one or more sub-strings and, for each sub-string, an associated tag. The call management application then enters patterns defined by the route pattern definitions into the live dial database based on various other criteria established for the configured route pattern having the expansion indicator.
Public/Granted literature
- US20120082154A1 DATA DRIVEN CONFIGURATION OF CALL MANAGEMENT APPLICATIONS Public/Granted day:2012-04-05
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