Invention Grant
- Patent Title: Dispatch application utilizing short message service
-
Application No.: US13454712Application Date: 2012-04-24
-
Publication No.: US08417271B2Publication Date: 2013-04-09
- Inventor: John P. Hart , Wayne H. Smith
- Applicant: John P. Hart , Wayne H. Smith
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Woodcock Washburn LLP
- Main IPC: H04W4/00
- IPC: H04W4/00 ; H04L12/58 ; H04L29/08
Abstract:
A dispatch communication and management system method is provided, allowing a dispatcher and remote service technicians to exchange messages over a network in a prescribed format to notify the technicians of new dispatch orders, and to update status information for dispatch orders in corresponding customer service records in a database.
Public/Granted literature
- US20120208572A1 DISPATCH APPLICATION UTILIZING SHORT MESSAGE SERVICE Public/Granted day:2012-08-16
Information query
