Invention Grant
US08416942B2 Methods, systems, and computer program products for implementing a custom, interactive call flow
有权
用于实现自定义交互式呼叫流的方法,系统和计算机程序产品
- Patent Title: Methods, systems, and computer program products for implementing a custom, interactive call flow
- Patent Title (中): 用于实现自定义交互式呼叫流的方法,系统和计算机程序产品
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Application No.: US11674363Application Date: 2007-02-13
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Publication No.: US08416942B2Publication Date: 2013-04-09
- Inventor: Edward M. Silver , Nicholas S. Huslak
- Applicant: Nicholas S. Huslak , Terry Silver
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Cantor Colburn LLP
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04M1/64

Abstract:
A method, system, and computer program product for implementing a custom, interactive call flow are provided. The method includes receiving a sequence of user inputs provided as part of an interactive call. The sequence of user inputs includes data path inputs, security inputs, administrative inputs, and a termination input. The method also includes identifying placement of the security inputs in the sequence, removing the administrative inputs and the security inputs from the sequence, and creating a custom sequence including the data path inputs, a placeholder representing the placement of the security inputs, and the termination input. The method also includes invoking a custom call flow from the custom sequence.
Public/Granted literature
- US20080192922A1 METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR IMPLEMENTING A CUSTOM, INTERACTIVE CALL FLOW Public/Granted day:2008-08-14
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