A system and method for restricting access to network performance information associated with communications over a packet network. A request may be received from a user to access network performance information associated with communications of data packets over a packet network. A determination as to whether the user has permission to access the network performance information may be made. In response to determining that the user has permission to access the network performance information, the user may be enabled to access the network performance information; otherwise, the user may be prevented from accessing the network performance information. The network performance information may include information associated with communications of data packets including real-time content and non-real-time content.