The system and methods disclosed herein validate the authenticity of a document and an individual's claimed identity. The system and method use a validation facility that is configurable to compare and match characteristics of biometric and non-biometric data presented by an individual with biometric and non-biometric data received from a request to a database or file system holding such information. The determination on the matching characteristics of the data can occur in completely automated fashion without intervention from the user, but user intervention is also possible allowing the user to review and override certain data discrepancies. The validation facility provides a user interface for use by a user to review a determination on the data analysis and instruct the validation facility to override that determination if the user determines the cause of the identity verification failure is within an acceptable criterion.