With a contents viewing and listening management method using a contents viewing and listening management apparatus, a viewing and listening request of a content is made for displaying a predetermined content. Information relating to users whose viewing and listening of the relevant predetermined content is restricted, and information relating to administrators who manage viewing and listening of a content by the users are managed. If restriction is set to a content relating to the viewing and listening request, a relevant user ID is obtained. Whether or not the requested is a content of which viewing and listening has been permitted by the administrator as to each of the users is determined. If the content of which the viewing and listening has been requested is not permitted, a message which requests permission for viewing and listening of the requested content is transmitted to a second terminal possessed by the administrator.