Invention Grant
- Patent Title: Providing an answer to a question left unanswered in an electronic forum
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Application No.: US12872994Application Date: 2010-08-31
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Publication No.: US08392360B1Publication Date: 2013-03-05
- Inventor: Russell A. Dicker , Brandon W. Farrell , Joseph King , James G. Robinson
- Applicant: Russell A. Dicker , Brandon W. Farrell , Joseph King , James G. Robinson
- Applicant Address: US NV Reno
- Assignee: Amazon Technologies, Inc.
- Current Assignee: Amazon Technologies, Inc.
- Current Assignee Address: US NV Reno
- Agency: Knobbe, Martens, Olson & Bear LLP
- Main IPC: G06F7/00
- IPC: G06F7/00 ; G06F17/00

Abstract:
Systems and methods are provided for providing an answer to a question left unanswered in an electronic discussion forum. In some embodiments, a question that has not been answered may be identified in a first discussion forum. A second discussion forum in which to present the question may be determined, where the second discussion forum is more likely than the first discussion forum to result in an answer to the question. The question may then be presented in the second discussion forum, and one or more responses to the question may be received in the second discussion forum. It may then be determined whether one of the one or more responses includes a good answer to the question, and when the determination is that one of the one or more responses includes a good answer, the good answer may be presented in the first discussion forum.
Information query