Invention Grant
- Patent Title: Voice over IP method for developing interactive voice response system
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Application No.: US11439574Application Date: 2006-05-24
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Publication No.: US08391451B2Publication Date: 2013-03-05
- Inventor: Douglas F. Reynolds
- Applicant: Douglas F. Reynolds
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Greenblum & Bernstein, P.L.C.
- Main IPC: H04M11/00
- IPC: H04M11/00 ; H04M3/42
Abstract:
A personal Interactive Voice Response (IVR) system includes a plurality of IVR servers communicating personal IVR service node information in a network and a plurality of personal IVR service node clients coupled to the plurality of IVR servers communicating the personal IVR service node information. The plurality of personal IVR service node clients have a client-server relationship with the plurality of IVR servers. The personal IVR system further includes facilities for managing transmission of the personal IVR service node information using a Voice over Internet Protocol (VoIP) technology.
Public/Granted literature
- US20060210030A1 Voice over IP method for developing interactive voice response system Public/Granted day:2006-09-21
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