A wireless communication system is able to balance load in a wireless network based on radio frequency (RF) utilization, signal strength, quality of signal (QoS), and other measures. The load may be dynamically moved to other wireless access points within the wireless network based on the amount of load on one or more of the access points and on the measures. As such, at different load conditions, the system can change the methods of how to determine which access point should handle a communication session. Further, the system provides methods for proactively adjusting the load in the wireless network before any one access point reaches its capacity.