Invention Grant
- Patent Title: Real-time tracking of user-application interaction
- Patent Title (中): 实时跟踪用户 - 应用程序的交互
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Application No.: US12841838Application Date: 2010-07-22
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Publication No.: US08386966B1Publication Date: 2013-02-26
- Inventor: Marc J. Attinasi , Igor A. Podgorny , Fedor N. Dzegilenko , Floyd J. Morgan , Vineet Singh , Troy D. Otillio
- Applicant: Marc J. Attinasi , Igor A. Podgorny , Fedor N. Dzegilenko , Floyd J. Morgan , Vineet Singh , Troy D. Otillio
- Applicant Address: US CA Mountain View
- Assignee: Intuit Inc.
- Current Assignee: Intuit Inc.
- Current Assignee Address: US CA Mountain View
- Agency: Park, Vaughan Fleming & Dowler LLP
- Agent Chia-Hsin Suen
- Main IPC: G06F3/00
- IPC: G06F3/00 ; G06F9/44 ; H04M11/00

Abstract:
Some embodiments provide a system that monitors use of an application. During operation, the system uses the application to track a set of interactions between a set of users and the application without impacting the performance of the application. Next, the system stores the interactions as the interactions are detected by the application. Finally, for each user from the set of users, the system periodically processes a subset of the stored interactions associated with the user to obtain an activity history for the user, wherein the activity history is used to facilitate subsequent real-time use of the application by the user.
Information query