A method operable at a device to trigger on observable events, to evaluate a process, to present a flow to an end-user, to record the end-user's responses, and transmit the responses to a server. A Resident Intelligence serves all of the instances of end-user interface clients with Decision Logic. Decision Logic determines when data should be transmitted, which flows to launch to capture data, and evaluates conditions under which flow should be launched. Based on the results of the end-user interaction replies, data collection profiles are enabled, disabled, or modified.