Invention Grant
- Patent Title: System and method for reducing call latency in monitored calls
- Patent Title (中): 监控呼叫中减少呼叫延迟的系统和方法
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Application No.: US12394158Application Date: 2009-02-27
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Publication No.: US08385815B2Publication Date: 2013-02-26
- Inventor: Yuriy Lobzakov , Douglas Gisby , Carsten Bergmann , Robert Joseph James
- Applicant: Yuriy Lobzakov , Douglas Gisby , Carsten Bergmann , Robert Joseph James
- Applicant Address: CA Waterloo, Ontario
- Assignee: Research In Motion Limited
- Current Assignee: Research In Motion Limited
- Current Assignee Address: CA Waterloo, Ontario
- Agency: Norton Rose Canada LLP
- Main IPC: H04B3/36
- IPC: H04B3/36

Abstract:
A service management platform for processing packet switched communications is provided. The service management platform has a component for handling voice calls. The component for handling voice calls comprises a first input/output for sending and receiving data packets associated with a first leg of a call, a second input/output for sending and receiving data packets associated with a second leg of the call, a monitoring component for monitoring copies of the data packets for commands contained within a payload of the data packets, and a relay component for directly relaying the data packets between the first input/output and the second input/output and for generating and forwarding copies of the data packets to the monitoring component.
Public/Granted literature
- US20100220609A1 SYSTEM AND METHOD FOR REDUCING CALL LATENCY IN MONITORED CALLS Public/Granted day:2010-09-02
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