Invention Grant
- Patent Title: Enhanced directory assistance system
- Patent Title (中): 增强的目录辅助系统
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Application No.: US13185944Application Date: 2011-07-19
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Publication No.: US08385530B2Publication Date: 2013-02-26
- Inventor: Robert Pines , Christine Baumeister , John Blakeney
- Applicant: Robert Pines , Christine Baumeister , John Blakeney
- Applicant Address: US PA Bethlehem
- Assignee: Grape Technology Group, Inc.
- Current Assignee: Grape Technology Group, Inc.
- Current Assignee Address: US PA Bethlehem
- Agency: Sofer & Haroun, LLP
- Main IPC: H04M3/493
- IPC: H04M3/493 ; G06Q30/00

Abstract:
An enhanced directory assistance system includes a telephone switch for receiving calls from at least one caller desiring to receive directions. A direction module is configured to receive a desired destination information provided by the caller and the location of the caller. The direction module is further configured to provide directions to the caller based on the destination and the caller location information, where the system maintains a preferred destination listing configured to store a preferred destination information relating to a destination request frequently requested by the caller, such that when the system recognizes the caller, the desired destination is populated directly from the preferred destination information.
Public/Granted literature
- US20120183129A1 ENHANCED DIRECTORY ASSISTANCE SYSTEM Public/Granted day:2012-07-19
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