Invention Grant
- Patent Title: Automated answering party identification by a voice over internet protocol network
- Patent Title (中): 通过互联网协议网络的语音自动应答方识别
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Application No.: US12717702Application Date: 2010-03-04
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Publication No.: US08369491B2Publication Date: 2013-02-05
- Inventor: Vishal Bhasin , Kriti S Mazumder , Amena Afreen , Sheerin Sheik , Vasanth A Kumar
- Applicant: Vishal Bhasin , Kriti S Mazumder , Amena Afreen , Sheerin Sheik , Vasanth A Kumar
- Applicant Address: US NJ Basking Ridge
- Assignee: Verizon Patent and Licensing, Inc.
- Current Assignee: Verizon Patent and Licensing, Inc.
- Current Assignee Address: US NJ Basking Ridge
- Main IPC: H04M1/64
- IPC: H04M1/64
Abstract:
A server device transmits a call to a user device; receives a signal in response to the call; receives speech when the call is answered; performs an operation to determine a signal factor and another signal factor based on a signal duration; performs another operation to determine a speech factor and another speech factor based on a speech duration; determines whether the speech contains key words; performs an action to determine a confidence factor and another confidence factor based on the speech; computes a factor based on the signal factor, the speech factor, and the confidence factor; computes another factor based on the other signal factor, the other speech factor, and the other confidence factor; determines that the party is the user device when the total factor is less than the other total factor; and outputs a non-interactive message based on the determination that the party is the user device.
Public/Granted literature
- US20110216888A1 AUTOMATED ANSWERING PARTY IDENTIFICATION BY A VOICE OVER INTERNET PROTOCOL NETWORK Public/Granted day:2011-09-08
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