Invention Grant
- Patent Title: Determining a preferable mode of communicating with a called party
- Patent Title (中): 确定与被叫方通信的优选方式
-
Application No.: US12165811Application Date: 2008-07-01
-
Publication No.: US08194831B2Publication Date: 2012-06-05
- Inventor: Neil Hepworth , Ted Saoumi
- Applicant: Neil Hepworth , Ted Saoumi
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Main IPC: H04M15/00
- IPC: H04M15/00 ; G06F17/28 ; G08B1/08
Abstract:
A called party's communications habits are determined from the party's communications history, and the habits and the called party's current state (presence) are analyzed in view of a calling party's parameters for a desired communication with the called party to determine a preferable mode and/or time for the desired communication. The preference is indicated to the calling party to assist the calling party in effecting the desired communication.
Public/Granted literature
- US20100002859A1 Determining a Preferable Mode of Communicating with a Called Party Public/Granted day:2010-01-07
Information query
