Methods and apparatus for providing multiple shipping options to customers of a network site. A user interface to the network site may provide two or more shipping options to customers of the site when ordering items offered by the site. The shipping options include a tote delivery service that directs delivery of items ordered by the customers via the network site to delivery addresses corresponding to the customers in reusable totes on scheduled tote delivery days. Selecting the tote delivery service option for an item may automatically place the item in a tote order to be delivered in a reusable tote on a specified upcoming tote delivery day. Alternatively, selecting the tote delivery service option may open a user interface that allows the customer to specify a particular tote delivery day and/or delivery address before completing the order.