Invention Grant
- Patent Title: System and method for voice user interface navigation
- Patent Title (中): 语音用户界面导航的系统和方法
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Application No.: US12633532Application Date: 2009-12-08
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Publication No.: US07974836B2Publication Date: 2011-07-05
- Inventor: Paul T. Schultz
- Applicant: Paul T. Schultz
- Applicant Address: US NJ Basking Ridge
- Assignee: Verizon Business Global LLC
- Current Assignee: Verizon Business Global LLC
- Current Assignee Address: US NJ Basking Ridge
- Main IPC: G10L11/04
- IPC: G10L11/04

Abstract:
A Voice User Interface (VUI) or Interactive Voice Response (IVR) system utilizes three levels of navigation (e.g. Main Menu, Services, and Helper Commands) in presenting information units arranged in sets. The units are “spoken” by a system in a group to a human user and the group of information at each level is preceded by a tone that is unique to the level. When navigating the levels, the tones of the levels are in a musical progression, e.g. the three-note blues progression I, IV, V, for preceding the groups of information, respectively. The musical progression returns to the tonic of the musical key when the navigation returns to the level one of the first group of information.
Public/Granted literature
- US20100082334A1 SYSTEM AND METHOD FOR VOICE USER INTERFACE NAVIGATION Public/Granted day:2010-04-01
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