Invention Grant
- Patent Title: System and method for managing asset installation and evaluation
- Patent Title (中): 管理资产安装和评估的制度和方法
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Application No.: US11323562Application Date: 2005-12-30
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Publication No.: US07957990B2Publication Date: 2011-06-07
- Inventor: Stan Hawkins , Thomas Swiedler , Charles Turner
- Applicant: Stan Hawkins , Thomas Swiedler , Charles Turner
- Applicant Address: US MA Needham
- Assignee: Reflexis Systems, Inc.
- Current Assignee: Reflexis Systems, Inc.
- Current Assignee Address: US MA Needham
- Agency: Sentry Law Group
- Agent Steven P. Wigmore
- Main IPC: G06Q10/00
- IPC: G06Q10/00

Abstract:
Efficient and effective centralized management of automated field force installation and evaluation of assets. Service representatives can each perform an asset installation and/or an asset evaluation with the aid of a handheld device. The handheld device can display worksheets comprising a sequence of instructions and prompts related to the installation/evaluation. In performing the asset installation/evaluation, the service representative can follow the instructions and enter responses to the prompts into the handheld device. The handheld device can communicate with a server to download the worksheets onto the handheld device and to upload from the handheld device data related to the installation/evaluation. Authorized users' network devices can interact with a reporting module of the server to generate reports based on the uploaded data. The reports can provide the authorized users with real-time or near real-time information about the service representatives' performance and about particular assets, including, e.g., information about particular asset installations/evaluations.
Public/Granted literature
- US20070156492A1 Systems and methods for managing asset installation and evaluation Public/Granted day:2007-07-05
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