Invention Grant
- Patent Title: Automatic call completion in a directory assistance system
- Patent Title (中): 在目录辅助系统中自动完成呼叫
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Application No.: US10852909Application Date: 2004-05-25
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Publication No.: US07792267B2Publication Date: 2010-09-07
- Inventor: Thomas E. Creamer , Peeyush Jaiswal , Victor S. Moore
- Applicant: Thomas E. Creamer , Peeyush Jaiswal , Victor S. Moore
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Carey, Rodriguez, Greenberg & Paul, LLP
- Agent Jeanine S. Ray-Yarletts, Esq.; Steven M. Greenberg, Esq.
- Main IPC: H04M3/42
- IPC: H04M3/42

Abstract:
A method, system and apparatus for automatic call completion in a directory assistance system in concert with the public switched telephone network (PSTN). In accordance with the present invention, a method for automatic call completion in a directory assistance system can include receiving and processing a directory assistance request from a calling party over the PSTN. An address for the calling party can be retrieved from the PSTN and an address for a telephone number produced by the directory assistance request can be second retrieved from within the directory assistance system. Prospective telephone charges can be computed based upon the retrieved addresses and the calling party can be prompted with the computed prospective charges. Finally, a call can be automatically completed between the calling party and the telephone number.
Public/Granted literature
- US20050265539A1 Automatic call completion in a directory assistance system Public/Granted day:2005-12-01
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