Invention Grant
- Patent Title: Multi-pass speech analytics
- Patent Title (中): 多次语音分析
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Application No.: US11540322Application Date: 2006-09-29
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Publication No.: US07752043B2Publication Date: 2010-07-06
- Inventor: Joseph Watson
- Applicant: Joseph Watson
- Applicant Address: US NY Melville
- Assignee: Verint Americas Inc.
- Current Assignee: Verint Americas Inc.
- Current Assignee Address: US NY Melville
- Agency: Lawrence A. Aaronson, P.C.
- Main IPC: G10L15/26
- IPC: G10L15/26
Abstract:
Included are embodiments for multi-pass analytics. At least one embodiment of a method includes receiving audio data associated with a communication, performing first tier speech to text analytics on the received audio data, and performing second tier speech to text analytics on the received audio.
Public/Granted literature
- US20080082329A1 Multi-pass speech analytics Public/Granted day:2008-04-03
Information query
